FAQs

  • How do I join the scheme?
    Simply click on Join Payroll Giving and follow the instructions.
  • What charities can I give to?
    You can use Payroll Giving to donate to any registered charity or charitable organisation in the UK. You can see our charity partners here. If your charity isn’t listed on the drop down list on the joining page type the full name and charity registration number (if known) into the open field box. The organisation does need to be approved by your employer’s Payroll Giving Agency to receive money in this way.
  • Can I give to more than one charity?
    Yes, certainly. You can give to as many charities as you wish with only one deduction from your salary. Each charity receives the tax benefit too. Simply complete your details on the joining page, enter your first charity details and click ‘SUPPORT ANOTHER CHARITY’ to add more than one organisation.
  • Is there a minimum/maximum amount I can pledge?
    There is no limit to the amount that you can give. We do suggest that you give at least £5 per month, as some employers stipulate this.
  • Why use Payroll Giving?
    Payroll Giving is the most cost effective way to give as the donation is tax-free automatically so your charity receives your tax with your donation every month. Lots of employers support Payroll Giving by matching donations too. Contact Us if you have questions.
  • I’ve forgotten which charity I’m giving to.
    No problems – if you Contact Us we can look this up for you.
  • I am a higher tax payer, how much tax benefit do I get?
    The tax benefit you receive is in accordance to the amount of tax you pay, as donations are deducted from your GROSS pay, the tax you pay on the remaining salary is adjusted automatically. If you donate £5 per month it actually costs you 40% less, so £3, or if you pay 45% tax, £2.75. If you are a higher tax payer (40% or 45%) Payroll Giving is the only way you can give to charity and receive your full tax benefit. The joining page automatically updates to show you how much you are giving.
  • What’s the difference between Payroll Giving and Direct Debit/Gift Aid?
    Payroll Giving comes directly from your GROSS pay (pre-tax), where as a Direct Debit to a charity is taken from your bank account. With Payroll Giving charities automatically receive the tax advantage, but with Direct Debit donations they have to claim back the tax (know as Gift Aid), often causing large admin bills. If you are a higher tax payer Payroll Giving is the only way you can give to charity and benefit from full tax relief.
  • Can I change or add to my current Payroll Giving donation?
    Yes. Simply fill out the joining form on our secure web page and select either ‘add to current instructions’ or ‘replace current instructions’ to update your donation. We’ll send you a confirmation email once we receive your request.
  • Can I remain anonymous?
    Yes, we can process your donation with your employer but not send any details to your chosen charity if you don’t want to hear from them.
  • Will I be contacted by my chosen charity?
    You can decide how your charity keeps in touch with you. If you already donate and want to change your preferences you can do this with your chosen charity.
  • How long can I give to my charity for in this way?
    That is entirely up to you. Your company’s payroll department will continue to deduct your donations until you instruct otherwise. If you want to cancel your donation please Contact Us
  • How do I stop my donations?
    To stop any donations please Contact Us and we can action this on your behalf.
  • What if I leave the company I am working for?
    Payroll Giving automatically stops when you leave your job. If you move to another company you can fill out the joining form from our secure web page and we can set up another donation from your new salary.
  • Will my charity receive my entire donation?
    They will receive your entire donation minus the payroll giving agency administration fee. However, some companies pay all of the administration fees so your charity receives all of your pledge. Contact Us to find out whether or not your company pays the admin.
  • How does my charity receive the money?
    Your company is registered with a Payroll Giving Agency, which is approved by HMRC. On a monthly basis your company pays their Payroll Giving Agency by cheque or via BACS all their employees’ Payroll Giving donations. They then distribute the monies to the relevant charity after a very small administration charge has been applied, however this might be paid by your employer.
  • How long does it take for you charity to receive my donation?
    It can take a few months for your charity to receive your first donation, but after this they should be regularly received each month. This is due to the processing time between you completing a form, this being actioned at payroll, and then these funds being transferred. If you have any questions about a donation please Contact Us.
  • How do I know that my donation will reach the charity I have chosen?
    The deduction is shown on your pay slip, normally as “Payroll Giving” or “G.A.Y.E” (Give As You Earn). Your employer has a signed contract with the Payroll Giving Agency who distributes the money to your chosen charity, these agencies are approved and monitored by HMRC. The deduction instruction is sent to your payroll so they know how much to deduct from your salary. A copy of the form is sent to the Payroll Agency meaning when they receive your donation they know which charity to send it to. Your details may also be sent on to your chosen charity allowing them to thank you, and keep you up to date with their campaigns if you so wish. We can only guarantee a thank you from the charities represented by Hands On.
  • After I have filled out a donation form, how long will it be until it is deducted from my pay?
    Generally donations take about 3 - 6 weeks to process, so expect the donation to start coming out of your pay around a month after you filled in the form. The deductions will be shown on your payslip so you will know when your donation has commenced.
  • Is there an administration charge?
    Yes. The Payroll Giving Agencies are charities (in their own right) that need to make a small charge to cover their operating costs. Some employers pay this fee, meaning your charity receives the full donation. If your employer doesn't pay the fee, the Payroll Giving Agency will deduct it from your donation before passing it on to the charity. This is between a 2% and 4% charge. Charities have confirmed that this is more favourable than the admin costs they incur in claiming Gift Aid on a Direct Debit donation.
  • How is Hands On Payroll Giving funded?
    We are paid a one off fee by the charities we represent only when we recruit a donor for them. This money comes from a pre-allocated fundraising budget and NOT from donations made through Payroll Giving.
  • What is Give as You Earn?
    Give As You Earn (sometimes referred to as G.A.Y.E.) is just another name for Payroll Giving. Employers that are registered with Charities Aid Foundation can use the name Give As You Earn for the scheme.
  • What’s the difference between Payroll Giving and Workplace Giving?
    Nothing. Workplace Giving is simply another name for giving to charity through your pay.
  • I have more questions, how do I contact you?
    Contact Us on 01433 621882 or email info@hands-on-helping.co.uk

Call us on: 01433 651972 or submit your question below, we'll come back to you asap (usually within 24 hours)